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Payments

At Marcez you can either pay when placing the order or after you have received the item(s). This enables you to pay however you prefer. Also, you always pay via a secure connection at Marcez (https), see the (green) lock up in the URL bar during the payment process.

IDEAL
If you choose for the payment method IDEAL you will pay from your bank account. If you choose to pay with the IDEAL method you have to own a Dutch bank account.

CREDITCARD
With the Mastercard, Maestro and Visa you easily pay forward with your creditcard. You paid safe in our SSL / https banking. Always make sure all your data is correct when paying by creditcard.

BANCONTANT/MISTER CASH
Especially for our Belgian customers. Pay safe and fast with Mister Cash. Bancontact makes use of a physical map which is coupled to Belgian credit balance on a bank account. The card can be used both online and offline to help pay.

SOFORT BANKING
SOFORT Banking is a popular payment method in Germany and is available in a total of nine countries. You can fill in your personal banking information in the secure environment of SOFORT after the payment is made. A separate SOFORT account is not necessary.

PAYPAL
Paypal is one of the biggest online payment providers and functions as a kind of bank between buyer and the merchant. Shopping on the internet becomes safer and easier for everyone. With Paypal you can pay worldwide. It is safe, easy and fast because the transactions usually happen right after the payment is made. Your creditcard and bank details are never shared. You can easily deposit money from your creditcard or via iDeal on your Paypal account. You don’t have to pay any extra costs besides your purchase and you can make payments, pay and receive within one account!

KLARNA
Klarna is a Swedish bank that offers online financial services such as payment solutions for online stores. With Klarna you can choose to pay your online orders directly or after you’ve received the product. If you want to send an item back, you can pause your payment via the Klarna app until everything is settled. In addition, you can find all your payments and invoices in the Klarna app, all in one place. Klarna also offers purchase protection. For more information, we refer you to the Klarna customer service.

FASHIONCHEQUE

Fashionchequeis a fashion gift card. Fashioncheque is valid for one year and can be used in several times. When you are paying in the webshop you can choose fashioncheque as a payment method. You enter the 19-digit card number and possibly the 6-digit security code. The SC code can be found under the silver scratch layer on the fashioncheque. If you still have to pay a residual amount after payment, this can be paid via iDeal.

MARCEZ DISCOUNT CODE

If you have received a discount code from us, you can enter it at checkout and it will be deducted automatically from the total amount. Depending on the discount code you received the rebate in an amount or a percentage. A discount code is valid once and has a specific expiration date.

You can return your order within a return period of 30 days after having received the order. In this period, you can decide on your purchase and try it on.

Pay attention! Earrings, lingerie, and swimwear cannot be tried on due to hygiene. These items can only be returned when the packaging hasn’t been opened. Check our returns/exchanges page for the requirements a return package has to meet.

Always check if the items you wish to return are eligible.
– The items you wish to exchange fall within the 30 days’ policy
– The items you wish to exchange must not contain any stains, marks or other damage
– The items you wish to exchange must still have the original tags and labels
– Earrings, lingerie, briefs and swimwear will only be returned if the packaging has not been damaged

Pay attention! Have you received a damaged item? Please contact us. Click here to contact us.

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