After placing your order, you will receive a confirmation within 24 hours. Pay attention! Get in contact with our Customer Service if you’re in The Netherlands or Belgium and have not received your order within 5 working days. For every other country, have you not received your order within 12 working days? Then get in contact with us via our Customer Service. We will figure out the status of your order as soon as possible.

We have got an extensive list on the ‘delivery’ page on the shipping costs per country. You can also see from which amount of money your delivery is free of charge. Click here to see all shipping costs.